Visitor Experience related content from Crowd Connected

We have had a really busy summer and it’s been great to see all these live events bringing fans back together in the real world. Here’s a handful of notable deployments over recent months.

Crowd Connected, a leading provider of indoor positioning and location analytics software, has been named a 2022 Gartner® Cool Vendor in the report titled, "Cool Vendors™ in Indoor Location Technologies and Sensors” by Annette Zimmermann, Nick Jones, Bill Ray and Tim Zimmerman at Gartner®, Inc.

Conscious that their physical shows are competing with digital, there’s increasing focus from senior management across all the leading exhibition organisers on operating smart events. This frequently means being more data-driven.

Crowd Connected’s founder and CEO, James Cobb, took to the main stage at Event Tech Live on 7 November 2019 to provide a review of visitor tracking techniques.

Festivalisation started appearing as the latest event industry buzz-word a couple of years ago. At its heart it's about offering a variety of content, and letting visitors decide how to consume it.

This joint publication with Wonderful Copenhagen uses case-studies to demonstrate the power of mobile data for event organisers.

A talk given recently by our Commercial Director, Mark Maydon, at a seminar hosted by leading international lawyers, Bird & Bird. The seminar addressed how sports businesses are embracing digital techniques to better understand, influence and engage with customers.

‘Engage’ is our push notification targeting platform, built for live events and visitor attractions. 2019 sees some significant enhancements, available to all our customers.

Are you getting the most out of the targeted messages you send? How leading events are using location-based push messaging – best practice, real-world examples of successful campaigns and the pitfalls of getting it wrong.

There's a hidden cost of getting it wrong when it comes to using mobile push notifications at events. Our location data has clearly shown negative responses lasting days.

With smartphone penetration in Western Europe predicted to reach 67% the population by 2018 it’s obvious that we live in an always-on world. By 2020 there will be 7 times more connected devices than people in the world.